Last Updated: 12/22/11
This is the web site of Candy.com.
Any and all the information collected on this site will be
kept strictly confidential and will not be sold, reused, rented, disclosed, or
loaned! Any information you provide will be held with the utmost care and will
not be used in ways that you have not consented. If you have any questions,
please feel free to call or email us.
Our postal address is:
21 Commerce Road
Rockland, MA 02370
In order to use this Web site, we request certain personally
identifiable information from you on the registration form. During registration you are required to give
contact information (such as name and email address). We use this information
to contact you about the services on our site in which you have expressed
If you are a business owner we collect your Tax ID and
Company name. We use this information
for the purpose of setting up a Company Account for you.
Candy.com is the sole owner of the information collected on
www.candy.com. Candy.com collects personally identifiable information from our
users at several different points on our Web site.
If you purchase a product or service from us, we request
certain personally identifiable information from you on our order form. You
must provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill
your orders. If we have trouble
processing an order, we will use this information to contact you.
If you wish to subscribe to our newsletter(s), we will use
your name and email address to send the newsletter to you. Out of respect for your privacy, we provide
you a way to unsubscribe. Please see the
“Choice and Opt-out” section.
Candy.com does not share, sell, rent, or trade PII with third parties other than as described
We use other third parties such as a shipping company to
fulfill orders, and a credit card processing company to bill you for goods and
services. We use Live Chat to assist you
if you have questions while using our site or regarding your order. If live
chat is offline you will be asked for your name and email address so that we
may get back to you regarding your inquiry.
The information collected is governed by our third party service
necessary for the third party to provide that service.
These third parties are prohibited from using your
personally identifiable information for promotional purposes.
We reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Web site.
A cookie is a small text file that is stored on a user’s computer
information we store in cookies to any personally identifiable information you
submit while on our site.
We use both session ID cookies and/or persistent cookies. A
session ID cookie expires when you close your browser. We use session cookies
to record session information such as items that you have stored in your
shopping card, record user-specific information on what pages user’s access or
visit and to customize web page content based on visitors' browser type or
other information that the visitor sends.
A persistent cookie
remains on your hard drive for an extended period of time. You can remove
persistent cookies by following directions provided in your Internet browser’s
We set a persistent cookie to store your passwords, so you
don’t have to enter it more than once.
Persistent cookies also enable us to track and target the interests of
our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your
ability to use some areas of our site, you may not be able to add items to your
shopping cart and continue shopping without allowing cookies to be set while
you are on the site.
Third Party Cookies
privacy statement. We do not have access
or control over these cookies. These third parties use session ID cookies to
make it easier for you to navigate our site, in order for you to use the
Upon request we provide site visitors with access
to unique identifier information (e.g., customer number or password) that
we maintain about them, transaction information (e.g., dates on which customers
made purchases, amounts and types of purchases), communications that the
consumer/visitor has directed to our site (e.g., e-mails, customer inquiries),
Consumers can access this information by e-mail us at the above address or by
writing to us at the above address.
Updating or Correcting Personally Identifiable
If your personally identifiable information changes, or if
you no longer desire our service, you may correct or update it by making the
change within the “My Account” page on the site or by emailing our Customer
Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at
the contact information listed above.
With respect to security: When we transfer and receive
certain types of sensitive information such as financial information (credit
card number and Tax ID), we redirect visitors to a secure server and will
notify visitors through a pop-up screen on our site, We have appropriate
security measures in place in our physical facilities to protect against the
loss, misuse or alteration of information that we have collected from you at
We follow generally accepted industry standards to protect
the personally identifiable information submitted to us, both during
transmission and once we receive it. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while
we strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you feel that this site is not following its stated
information policy, you may contact us at the above address, email address, or
If you choose to use our referral service to email a friend
about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a
one-time email inviting him or her to visit the site. Candy.com stores this information for the
sole purpose of sending this one-time email and tracking the success of our
Your friend may contact us at email@example.com to request that
we remove this information from our database.
If you use the blog or forum on this Web site, you should be
aware that any personally identifiable information you submit there can be
read, collected, or used by other users of these blogs or forums, and could be
used to send you unsolicited messages.
We are not responsible for the personally identifiable information you
choose to submit in these blogs or forums.
We utilize the ShareThis widget on our site to allow users
to share our blog posts with members of other sites. This widget allows users to Import their
contacts to make it easier for users to send blog posts to their friends as
well. Please be aware that any personal
information you choose to submit within this widget is not covered by our
information. Please read the privacy
policy for ShareThis before you submit any personal information to them.
We post customer reviews on our web site which may contain
personally identifiable information. We
do obtain the customer's consent via email prior to posting the review to post
their name along with their review.
If you no longer wish to receive our newsletter, you may
opt-out of receiving them by following the instructions included in each
newsletter or by emailing us at firstname.lastname@example.org.
Changes in this Privacy Statement
those changes to this privacy statement, the home page, and other places we
deem appropriate so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If
we make material changes to this policy, we will notify you here, by email, or
by means of a notice on our home page.